Frequently Asked Questions

We offer four simple plans: 1 Month at KES 1,500, 3 Months at KES 4,000, 6 Months at KES 7,500, and 1 Year at KES 14,500. All plans include the same 15,000+ channels and 4K quality — you just save more with longer plans.

Yes — M-Pesa is our primary payment method. We use M-Pesa Paybill. You pay from your phone, send us the confirmation code, and we activate your subscription within 5 minutes.

Yes! We offer a 24-hour free trial so you can test the service before subscribing. Message us on WhatsApp to request a trial.

No. The monthly price you see is what you pay. No setup fees, no decoder costs, no hidden charges.

Yes. There is no contract. If you are unhappy with the service, you can simply not renew and your subscription expires at the end of the billing period.

We offer special rates for 3-month and 12-month plans, which effectively give you 1-2 months free. Contact us on WhatsApp for special offers.

All plans include 15,000+ live channels from Kenya, Africa, Europe, USA, India, Middle East and over 200 countries, plus 40,000+ TV shows and movies on demand.

Yes. Standard and Premium plans include SuperSport 1–12 and additional SuperSport channels. These cover EPL, Champions League, rugby, cricket and more.

Yes. All EPL matches are available via SuperSport, Sky Sports Premier League and beIN Sports on our Standard and Premium plans.

Yes. NTV, Citizen TV, KTN Home, KTN News, K24, KBC, Inooro, Kameme, Switch TV, Ebru and other Kenyan channels are included on all plans.

Yes. Premium and Standard plans include Star Plus, Zee TV, Sony Entertainment, Colors, Sun TV, Star Vijay and other Hindi and regional Indian channels.

Yes. Standard plan includes 7-day catch-up TV on major channels. Premium includes 30-day catch-up. This means you can watch matches or shows you missed.

Yes. Standard and Premium plans include a large on-demand library of movies and TV series that you can watch at any time, not just when they air live.

IPTV works on Smart TVs (Samsung, LG, TCL), Amazon Firestick, Android TV Boxes, Android phones and tablets, iPhones, iPads, Windows PCs, Macs and Chromecast devices.

No. IPTV works over your internet connection. No dish, no decoder, no technician visit required. If you have a Smart TV or a phone, you can start immediately.

Minimum 5 Mbps for standard HD. 10 Mbps recommended for comfortable HD streaming. 25 Mbps+ for 4K Ultra HD. Safaricom Home Fibre 20Mbps is more than enough.

Basic: 1 device. Standard: 2 devices simultaneously. Premium: 5 devices simultaneously.

Buffering is usually caused by slow internet or a weak WiFi signal. Try: (1) move closer to router, (2) restart your router, (3) close other apps using data, (4) reduce stream quality from 4K to HD. See our full buffering fix guide.

Yes. HD streaming uses about 1-2 GB per hour. A 20GB Safaricom data bundle gives you roughly 10-20 hours of HD streaming. We recommend WiFi at home and mobile data on the go.

Your ChatGPT IPTV subscription works in any country with a good internet connection. Many Kenyans abroad use our service to watch Kenyan channels from the diaspora.

After subscribing, we send you an M3U playlist link or Xtream Codes credentials. Enter these into a supported IPTV app (IPTV Smarters, TiviMate, GSE IPTV, VLC) on your device. Setup takes 5-10 minutes.

We recommend IPTV Smarters Pro (available on Android, iOS, Firestick). TiviMate is excellent for Android TV Boxes. VLC works on Windows and Mac. We send you the recommended app for your device.

Yes. Our team provides free setup help via WhatsApp for every customer. We can walk you through installation step-by-step on any device.

Activation takes approximately 5 minutes after we confirm your M-Pesa payment during business hours (7 AM – 11 PM EAT). Outside these hours, activation happens first thing in the morning.

IPTV is legal in Kenya under the ICT Act. IPTV services that provide access to licensed broadcast channels operate legally. ChatGPT IPTV streams channels that hold rights for their content.

Yes. We only collect the information needed to manage your subscription (name, phone number). We do not sell your data to third parties. See our Privacy Policy.

M-Pesa is a fully regulated mobile payment service by Safaricom. Your payment is processed through Safaricom's secure M-Pesa network, not our servers.

Yes! We have a profitable reseller programme. You get your own panel to create and manage subscriptions for your clients. Message us on WhatsApp or visit our Reseller Programme page.

Yes. We have commercial packages designed for hotels, lodges, bars and offices. Multiple screen support, commercial rates, and dedicated support. Contact us on WhatsApp.

Resellers typically earn KSh 10,000–50,000 per month depending on their client base. With a customer base of 50 subscribers, your margin can exceed KSh 20,000/month.