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Privacy Policy

Last updated: January 2026

1. Information We Collect

When you use ChatGPT IPTV Kenya services, we may collect the following information:

  • Contact information: Name, phone number, email address provided when subscribing or contacting us.
  • Payment records: M-Pesa transaction confirmation codes (we do not store your M-Pesa PIN or bank details).
  • Device information: Device type you report to us for setup purposes.
  • Usage data: General information about service usage for technical support purposes.

2. How We Use Your Information

  • To activate and manage your IPTV subscription.
  • To send you subscription renewal reminders via WhatsApp.
  • To provide technical support for your service.
  • To process M-Pesa payments and maintain payment records.
  • To improve our service based on usage patterns.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • When required by Kenyan law or legal process.
  • To protect the rights and safety of ChatGPT IPTV Kenya and our users.

4. Data Security

We implement reasonable security measures to protect your personal information. Your IPTV login credentials are stored securely. We recommend you do not share your credentials with others.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you cancel your subscription and request data deletion, we will delete your personal information within 30 days.

6. Your Rights

Under Kenyan data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent to data processing.

To exercise these rights, contact us via WhatsApp at +254 708 927 425.

7. Cookies

Our website uses minimal session cookies for functionality (e.g., form submission). We do not use advertising cookies or tracking pixels.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify active subscribers of significant changes via WhatsApp. The updated policy will be posted on this page with a new "last updated" date.

9. Contact Us

For privacy-related queries, contact us via:

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